Social media and Web 2.0 statistics: a round-up

In order to truly understand a business sector and develop an expertise, an avid reading habit is required. thebluedoor is a digital PR agency so consequently our reading material is quite varied to cover both the PR sector and those of our clients. Our PR focused reading list is quite broad (both online and in dead-tree format), and includes Wired, New Media Age, .Net, PR Week, Marketing Week, B2B Marketing and The Economist.

I thought it might be useful to post some of the recent digital media and online PR statistics that we have read about.

Facebook:

• 300 million global active users
• 22 million UK active users
• 50% log in and spend 25 minutes daily
• Average 'heavy' users spent 125 hours over the last 12 months
• 59% year on year growth
• 75% of all time spent on social networks
• 8,325 billion minutes spent in the UK in September 2009

(Sources - B2B Marketing; NMA/Nielsen)


LinkedIn:

• 52 million users globally
• 3 million in the UK
• Growing at 1 million every 12 days

(Source - B2B Marketing)


Twitter:

• 1,959% year on year growth
• US leads by Twitter countries, followed by UK
• 6th largest social media site
• There have been over 8,000,000,000 Tweets to date, and counting

(Source - NMA: Nielsen; GigaTweet)


Wikipedia:

• 3,1720,120 articles in English
• 19,245,419 pages in English
• 684,000,000 visitors in 2008

(Source - Wikipedia)


iPhone App Store:

• 30 million iPhone users
• 20 million iPhone Touch owners
• Over 2 billion apps have been downloaded from 100,000 apps
• AdMob estimates that $200 million worth of apps are downloaded per month ($2.4 billion per year)
• By June 2009, the app software-development kit had been downloaded 1,000,000 times

(Source - Wired: AdMob)


3G Phones:

• 3G mobile penetration in western Europe has risen from 17% in 2007, to 29% in 2009
• It is forecast to reach to 67% in western Europe by 2011
• In Japan penetration rate is 67%
• $43 billion was made from mobile Internet in Japan in 2008
• 610 million of the first two billion App Store downloads were for paid applications

(Sources - Wired: Morgan Stanley, Pinch Media)


Blogs:

• 133,000,000 blogs indexed by Technorati
• 3,561,000 RSS subscribers to TechCrunch
• 346,000,000 people read blogs
• 900,000 new blog posts every 24 hours

(Source - Technorati)

I tend to bookmark interesting articles on Delicious. Do have a look at what I've been reading recently, and I would be grateful of any recommendations. Thanks!

Technology and PR networking events for January 2010, plus a review of TechCrunch (#xmascrunch)

Tuesday's TechCrunch for the UK and Europe's vibrant start-up sector, organised by @mikebutcher, @PetraJohansson and @rassami, was excellent. This now-regular gathering provides a place and a space for the latest thinking in the technology space, attracting start-ups such as Catwalk Genius, established businesses such as Skype, VCs and angels such as Balderton, as well as journalists, PR and SEO communities. Here is an excellent review of the day's proceedings by Basheera Khan.

In front of an audience of almost 1,000 (including those via live-streaming) key notes speeches delivered by TweetDeck, Festbuzz, Seesmic, The Filter and Tweetmeme provided some interesting insights into developments in the Web 2.0 space. Key themes for 2010 that came up again and again were hyperlocal, sentiment analysis, and real-time.

Here a selection of my Tweets from the day:

• Tweetdeck - has 19% of non twitter based applications
• Tweetdeck 10million downloads to date - but what's next! Funding, services eg: LinkedIn, updates to directory, mobile
• Tweetdeck essentially locks people in via lists/organised experience
• Sentiment companies are chasing the Holy-Grail. There will always be a trade-off in real-time.
• What does 'real-time' mean to you? Immediate? Soon? Later?
• It is reputation, content, context or location that makes information relevant
• Same content different delivery: successful paywalls are rare
• Location in online delivery is going to be a significant theme for next year. 09: cloud + real time, 10: real time + hyperlocal
• Quality journalism is not dead, long live quality journalism
• Info about info is more valuable than the info itself
• Vertical and real time is where the true value of search lies

Networking is an essential part of building any business. January 2010 is much quieter (probably due to detoxing requirements after December's frenzy of events), however here are just some of the technology and PR events happening up in London that we could find:

21/1/10: CloudCamp London - unconference style event striving to advance cloud computing
27/1/10: Digital Lounge - topic to be announced, but always a great group of people
28/1/10: MashUp - Apps: What's your strategy? - investigating the link between mobile web strategy and apps
2/2/10: First Tuesday - To charge or not to charge - though leadership seminar
15/2/10: The Debating Group - topic to be announced, but a great proper debate held in the heart of the House of Commons

PR: wait... I: wait... L: wait... LD: wait... I: wait... wait... Rank: wait... Traffic: wait... Price: wait... W: wait... BL: wait... C: wait...

Social Media and Online PR: Econsultancy's 2009 report

PR has been through a torrid 18 months, as have most sectors across industry. We launched thebluedoor in Surrey 20 months ago and have grown through the eye-of-the-storm. By taking the necessary lean approach, we are winning business, growing accounts but most importantly delivering our clients fantastic results and great service - exactly what we are paid to do.

Key to our offering is integrating online into PR communications strategies, which is why yesterday's report - 'Social Media and Online PR' from Econsultancy has been a must-read for us all.

WPP's Sir Martin Sorrell has been extremely vocal about the role online has in taking PR out of recession - it has an important role within any communications strategy. And this report into the state of the Online PR industry certainly demonstrates that his prediction is more than just crystal ball gazing.

Econsultancy is (in their words) "an invaluable resource for Internet professionals who want practical advice on all aspects of e-business". And, as a word of caution to the results, by its very nature, the people involved and interested in its community and research are digital practitioners or at the least curious about the role online has in business.

Just some useful insights into the social media and online PR industry include:

• Just 10% of businesses are not engaging with any social media activity
• Smaller companies are quicker to jump into the digital space and use the digital tools, due to their inherent ability to be flexible, as well as willingness to experiment
• Twitter's 'darling' status is clearly demonstrated: micro-blogging is the most widely adopted tactic used by 78% of companies
• 59% of respondents do not have social media rules in place for employees to follow

I was interested to see that 24% said that measurement - or lack of - was a significant barrier to more effective social media engagement and direct traffic to sites was the most commonly used metric to measure social media activity. I am currently working with Kate Hartley of Carrot Communications to produce the first online PR measurement guide for the PRCA. To be published in 2010, it is planned to be a useful, practical and informative overview of the best practice methods currently being used.

I have also got a keen eye on the types of agencies delivering social media and online PR for companies - particularly as the SEO industry is going through significant changes. Search is loosing its snake-oil qualities and its value is moving into reputation management, conversations and transparently - the pillars of PR. In Econsultancy's report the highest supplier sector is traditional PR agencies at 15%, followed by Digital agencies (11%), followed by Specialist online PR agencies and Search agencies level-pegging at 8%. (Interestingly 42% responded by saying that no external agency was involved in delivering social media and online PR activities.)

In Econsultancy's 2010 report, I am sure that we will see significant changes in this pecking order, unless traditional PR agencies work harder to up-skill and jump into the digital space properly. And this means using it and doing it rather than simply reading the books, blogs and research papers.

PR: wait... I: wait... L: wait... LD: wait... I: wait... wait... Rank: wait... Traffic: wait... Price: wait... W: wait... BL: wait... C: wait...

Surrey strides out for charity

It was fantastic to take part in the Farnham Stride on Sunday - a 10Km sponsored walk around the beautiful Surrey countryside, taking in the Frensham Ponds area. This local event was just one of the many activities being run in aid of Cancer Research.

It was a great turn out with people of all ages from around the Surrey area taking part. There was real camaraderie amongst the participants and the ladies from the fitness centre, Curves really showed their team spirit by wearing brightly coloured pink wigs and setting the pace for the entire group.

Events like these are an amazing way for groups and individuals to help to support charities, but they don't just happen overnight. Working in the PR industry, we know what a great deal of organisation is needed to make events a success - from the promotional material, through to the administration and logistics. Whether it's a professional events team or volunteers, the organisers play a vital role that requires dedication and hard work.

To co-ordinate a diverse group of people, as well as motivate, cater for their needs and ensure they get the most out of the event takes a lot of effort, which can often go unnoticed if things run without a hitch. But the knowledge of a job well done can go a long way. So that just leaves me to say a big thanks to everyone involved in making the Frensham Stride such a success - and to share some images from the day!

PR: wait... I: wait... L: wait... LD: wait... I: wait... wait... Rank: wait... Traffic: wait... Price: wait... W: wait... BL: wait... C: wait...

PR sector and recession: in or out?

Last week I, along with many of the other managing directors of the PRCA's PR agency members, attended the PRCA/CorpComms conference optimistically titled 'Emerging from a recession'.

However optimism was certainly not high on the agenda. Sir Martin Sorrell, CEO of WPP, delivered the key note speech which firmly stated that any hope of an upturn was not being translated into fees or orders.

However he did highlight three trends for 2010:

1. Geographical focus: although the PR/communications sector is stagnant in Western Europe, there is a 'gold rush' in Asia.
2. Online is key to any PR offering and currently accounts for 25% of the WPP business - and this growing.
3. Agencies offering consumer insights are highly regarded by clients and seen to deliver true value.

In addition, Sir Martin did share the opportunities for the PR world (and as opportunities, these can easily translate into threats if not acted upon):

• Globalisation: there is a key shift in economic power from Western Europe through to Asia, Africa and Latin America. And for those of us in Europe, coming out of recession will be slower and tougher.
• Overcapacity: the PR industry in Europe is bigger than the client need, therefore differentiation is critical.
• War on talent: the global demographics are resulting in a restriction on the supply of talent, therefore it is vital that agencies continue to incentivise, motivate and retain good staff.
• Internet: understanding and embracing Web 2.0 is vital, along with the associated understanding that it is increasingly what we know rather than who we know.
• Retail: this is a powerful force, and brands will need to maintain - even increase - promotional spending in order to main shelf space.
• Internal communications: after this period of deep recession, a focus on internal communications is now more important than ever. It is vital that a 50:50 resource focus is put on internal and external communications in order to ensure that CEOs adequately communicate strategic and structural change.
• Client centralisation: with the opportunities of globalisation and the internet, agencies will experience clients becoming more centralised.
• CSR: even in the dark days of recession, CSR continues to be vital for businesses - not as a charitable or altruistic response, but due to its fundamentals of good business practise.
• Government: as the biggest advertiser, the government is the UK's most significant client and as such represents a huge opportunity for the PR sector.

Sir Martin ended by saying: "Things are less worse, not better.... and those with a strong focus on branding and innovation will win."

As a member of the audience, I feel hopeful that our innovative focus on helping clients to integrate digital PR into their communications strategies will enable us to continue to grow through the death throws of this current recession. I also feel hopeful for our clients who have positively, even ruthlessly, responded to the opportunities that the downturn has brought.

SEO Chinwag London event: a PR's round-up

There were some interesting insights at Chinwag's Search Engine Optimisation (SEO) event 'Search is dead, long live search'.

Chinwag had once again assembled a brilliant panel, all who contributed their expertise and opinions, including: Alan Patrick, Nick Garner and Teddie Cowell. It was chaired by Jon Myers.

As well as covering and debating current ground, the panel were asked to look into the future, and the following points were highlighted:

• Discount Bing at your peril: definitely one to watch and is growing share quite dramatically at the moment,
• the future of search is about conversations i.e. PR, and these conversations must be helpful and truthful,
• real time search is growing in importance: Google was taking four to six days to index Twitter, now it is six hours,
• hyper local relevancy is going to gain in importance,
• there are many people focusing on tackling filtering / relevancy of search results – these will lead the game,
• the war on spam from affiliates has only just begun,
• ignore mobile at your peril: markets such as Korea and Africa where mobile penetration is at 120% will be leading the charge imminently,
• there is currently a changing of the guard re: Google – they are the incumbents: innovation is being driven by the new kids on the block.

The event delivered lots to think about, but interesting that the SEO sector is moving ever closer towards PR. Therefore, an understanding of SEO is a vital skill for any PR agency to embrace.

PR vs. SEO: the great debate

SEO (Search Engine Optimisation) agencies have been extremely vocal about how the PR (Public Relations) industry apparently does not understand digital. Let's just knock that myth on the head - we do.

In this month's Communicate magazine's regular @loggerheads slot, I was given the opportunity to debate with Andrew Girdwood of Bigmouthmedia. Neil Gibbons, the editor, asked: "Who is better placed to assist a company in its social media strategy - a specialist PR firm or a SEO consultancy?"

The @loggerheads debate format doesn't really allow either side to win, and when two opposing sides are arguing from thought-out (dare I say, entrenched) sides it would be unlikely for either side to concede ground in such a public forum. However I stand by my principle that I have argued before and with Andrew during the debate: PR and online PR, and SEO are different but hugely complimentary skills.

The argument that SEO agencies such as Bigmouthmedia keep on recycling - that PR agencies just don't get digital - is null and void. We do. The standard of best practice and knowledge that I see coming out of the PRCA and its Digital Committee, as well as the industry in general, is amazing. Genius practitioners such as Mat Morrison at Porter Novelli, have deep and clear knowledge of both PR and the web (its technologies, its algorithms and its psychologies).

As an industry, PRs should stand up and be proud of our digital knowledge, our multi-channel experience and our online skills. SEO is extremely important in any social media strategy, however just one part of an online / off-line delivery specific to each client and their objectives. It's vital that both sectors understand and value each others' benefits, and work together in a way that delivers meaningful results.

PR: wait... I: wait... L: wait... LD: wait... I: wait... wait... Rank: wait... Traffic: wait... Price: wait... W: wait... BL: wait... C: wait...